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Forgot Password
If you have forgotten the password for the User Page, follow the instructions below to reset the password.
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Click Forgot Password on the sign in screen.
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The Password Reset screen is displayed.
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In Your email address, enter the email address that you entered on the User Page that was registered to the Epson Connect service.
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Note:
You cannot copy the email address and paste it in the box.
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Enter your email address again in Your email address (again).
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Click OK. The Email Print system sends an email to your computer.
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When the system has finished sending the email, the Password Sent screen is displayed.
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Click OK.
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Open your email client, wait for the email to arrive, and then check the contents.
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Click the URL link in the email to open the Password Replacement screen.
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Note:
If you cannot go to the page from the link in the email, enter the URL directly into your browser.
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Enter the email address registered in the User Page in Your email address on the Password Replacement screen.
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Click OK. A temporary password is displayed on the screen.
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Make a note of the displayed password, and then click OK.
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Enter the email address registered on the User Page in Username (your email address).
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Enter the temporary password in Password.
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Note:
You cannot copy the password and paste it in the box.
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After successfully signing in, go to the Change Password screen, and then change the temporary password to improve security.
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